Thank you for your continued support of MINOTAUR INST.

We have identified an issue with the shopping points awarded through the MINOTAUR INST. Members program. Due to a system error, shopping points were not correctly awarded to some customers who made purchases at our physical stores.

Please note that this issue does not affect purchases made through our online store.

We sincerely apologize to all affected customers for the inconvenience and concern this has caused.

We are currently reviewing all affected transactions and correcting the corresponding shopping point records.
We are working to complete all reviews and corrections by August 31, 2026.
We sincerely appreciate your patience and understanding while this process is underway.

Affected customers are not required to take any action.
Once each review has been completed, the correct shopping points will be credited to the applicable membership account.

We are committed to preventing similar issues from occurring in the future and will continue working to provide a more reliable and enjoyable experience for all our customers.

Once again, we sincerely apologize for the inconvenience and appreciate your continued understanding.

Thank you for your continued support of MINOTAUR INST.

We have identified an issue with the shopping points awarded through the MINOTAUR INST. Members program.
Due to a system error, shopping points were not correctly awarded to some customers who made purchases at our physical stores.

Please note that this issue does not affect purchases made through our online store.

We sincerely apologize to all affected customers for the inconvenience and concern this has caused.

We are currently reviewing all affected transactions and correcting the corresponding shopping point records.
We are working to complete all reviews and corrections by August 31, 2026.
We sincerely appreciate your patience and understanding while this process is underway.

Affected customers are not required to take any action.
Once each review has been completed, the correct shopping points will be credited to the applicable membership account.

We are committed to preventing similar issues from occurring in the future and will continue working to provide a more reliable and enjoyable experience for all our customers.

Once again, we sincerely apologize for the inconvenience and appreciate your continued understanding.